Request an on‑site Wi‑Fi coverage assessment for classrooms, offices, labs, common areas, or residence halls when users report weak signal, dead zones, or overcrowded access points.
Secure remote connectivity to LU internal resources for authorized employees and approved partners. Requests must specify business need and duration; provisioning follows LU networking/security standards (firewall/VPN controls such as SonicWall) and may require security review.
Help with on‑campus, wired (Ethernet) connectivity—no network link, intermittent drops, slow speeds on a jack, docking‑station Ethernet issues, or devices that won’t reach campus or Internet resources.
Help with campus Wi‑Fi problems — can’t connect or stay connected, slow or intermittent service, ect.