VPN Access

What Is It?

Virtual Private Network (VPN) service that encrypts your connection to the LU network so you can safely reach on‑campus systems (e.g., shared drives, Remote Desktop, internal applications) while working remotely. Lincoln University ITS currently provides VPN connectivity via the SonicWall Global VPN Client/Mobile Connect.

Who Is Eligible to Use It?

  • Faculty and Staff: Eligible by default with supervisor approval.
  • Affiliates (contractors, student employees): Eligible by exception with department head approval and ITS review.
  • Students (non‑employees): Not typically granted VPN access unless explicitly required for job duties or approved projects.

Note: VPN access requires a compliant, LU managed or ITS approved device and multi‑factor authentication (MFA).

Where Can I Get It?

Click the "Request Service" button on this page.

How Do I Use It?

  • Submit a request

    • Your request routes to your supervisor (approval) and ITS (security/compliance review).

  • Set up your device (after approval)

    • You will receive an approval email with installation links and your VPN profile details.
    • Windows/macOS: Install SonicWall Global VPN Client (GVC) or SonicWall Mobile Connect as directed.
    • Sign in with your LU credentials and complete MFA.
    • Connect using the provided LU VPN profile to reach campus resources.

  • Use the VPN securely

    • Launch the VPN client and connect before opening Remote Desktop, shared drives, or internal web apps.
    • Disconnect when you are finished working remotely.
    • Keep your device patched and follow LU’s acceptable use and security guidelines.
Notes & Policies