Request a replacement LU ID card (lost, stolen, damaged, name change), or ask ITS/LUPD to add, remove, or adjust door access (buildings, labs, offices, time schedules, temporary/event access) on your card.
Report phishing, scams, malware, compromised accounts/devices, suspicious network behavior, data‑handling concerns, or violations of LU’s Acceptable Use policies so ITS and University partners can investigate and respond quickly. Related expectations for acceptable use are defined in LU policy and handbooks.
Help with sign‑in problems, password/MFA resets, locked or disabled accounts, name changes, role/department updates, shared mailbox or distribution list access, sponsored accounts, and account disablement/closure.