Services Related to Accounts and Requesting Access

Services (2)

User Account Assistance

Help with sign‑in problems, password/MFA resets, locked or disabled accounts, name changes, role/department updates, shared mailbox or distribution list access, sponsored accounts, and account disablement/closure.

VPN Access

Secure remote connectivity to LU internal resources for authorized employees and approved partners. Requests must specify business need and duration; provisioning follows LU networking/security standards (firewall/VPN controls such as SonicWall) and may require security review.