IT Device Purchase Request

What Is It?

This service coordinates the review, quoting, and purchase of LU owned IT devices. ITS verifies standards, security, supportability, and warranty; works with Procurement (and, when needed, Legal); sources quotes through approved vendors; and then handles endpoint setup, imaging, and delivery. All technology purchases must follow LU policy; devices bought outside the approved process may be unsupported, require remediation, and/or be subject to the procedures outlined in the Rules and Regulations.

Who Is Eligible to Use It?

  • Faculty & Staff: May request devices for themselves or their unit.
  • Department heads/Program directors/PIs: May submit and approve unit purchases and provide GL/funding details.
  • Student employees/Graduate assistants/Contractors: Requests must come through a sponsoring LU employee; devices remain LU property.
  • ADA accommodations: Device requests related to reasonable accommodation are coordinated with Human Resources per LU rules.
Where Can I Get It?

Click the "Request Service" button on this page.

How Do I Use It?

1) Submit a request using the Request Service button on this page

Provide the details below to speed approvals and ordering:

  • Business need & user(s): Who will use the device and why (instruction/research/administration).
  • Device type & quantity: Laptop/desktop/monitor/dock/accessories; preferred platform (Windows/macOS).
  • Standards or special needs: Memory/storage, graphics, mobility, camera/mic, or special ports.
  • Location & timeline: Building/room for delivery and any target date.
  • Funding: GL / project/grant and budget owner approver.
  • Attachments (optional): Prior quote, model link, or vendor reference.

2) ITS review & quotes

  • ITS validates standards, security, warranty, and supportability; suggests standard configurations when possible.
  • ITS sources quotes via approved resellers (e.g., SHI) or state/consortium contracts to secure pricing and terms.

3) Approvals & procurement

  • Routing to budget owner/department head and Procurement; Legal review if contract terms apply.

4) Fulfillment & deployment

  • Devices ship to ITS for imaging, setup and configuration.
  • ITS schedules pickup/onsite delivery and confirms the device in inventory with warranty info.
Notes & Policies

LU contracts and purchases must also protect LU interests and comply with University rules on data and vendor agreements.

Devices are LU owned assets and must comply with LU Acceptable Use and contract obligations.

Purchases that bypass the process may be unsupported and can require remediation or denial of configuration requests.

If a request is non‑standard or a user has already purchased equipment outside the process, ITS may limit support and/or require remediation steps per LU policy. (See )