Classroom IT & AV Support

ITS supports teaching spaces across campus so instruction starts on time and runs smoothly. Services include:

• Troubleshooting for display/audio, connectivity, and control issues
• Pre‑classroom checks (room technology verification before important sessions)
• Instructor coaching/training, including a Newline Smart TV quick‑start and deeper dive sessions
• Connection guidance for laptops and mobile devices (HDMI/USB‑C/wireless casting when available)
• Hybrid/recording setup help with camera/mic placement and Outlook/Teams meeting basics
• Coordination with Facilities/Housing if a room layout or power/network factor is involved

• Faculty & Staff teaching or presenting in LU classrooms and training spaces
• Department coordinators scheduling support for courses, events, or guest speakers

Click the "Request Service" button on this page.

If class is in session (urgent)

• Call 573‑681‑5888 for immediate triage. We’ll work the issue by phone and dispatch if needed.
• Try the fast reset: power the display/projector off/on; reseat HDMI/USB‑C; ensure the correct input is selected.

Schedule help (recommended for planned sessions or training)

Submit a Classroom IT & AV Support request in TeamDynamix and include:

When & where

• Building/room, course or event name, date/time window (include setup time before class)

What you’ll use

• Newline Smart TV (model if known), projector, in‑room PC, document camera, mic/speakers
• Your source device(s) (Windows/macOS/iPad/other) and needed connections (HDMI/USB‑C)
• Wireless casting needed (yes/no) and which device will cast